Client Coordination
Understand client requirements, references, feedback and expectations, and turn them into something the team can execute.
Opsency
Content operations for agencies
Scattered work, turned into one operation.
The operating layer behind your agency
You handle the clients.
We run the operation.
Opsency runs the backend of your content delivery. Client requirements, editor coordination, quality control, revisions, asset management and publishing. Your agency keeps the client. We keep the work moving.
Client-based pricing. No unnecessary agency retainers.
Pipeline
Click any stage to see what Opsency does there.
ClientOwned by agency
BackendRun by Opsency
EditingYour editors
The problem
Your agency shouldn't need the founder in every conversation.
Most content agencies grow the client list faster than the backend. The founder ends up as the project manager, the QC desk and the file clerk at the same time.
- Editors constantly asking questions OPEN
- Client feedback getting lost OPEN
- Files scattered across Drive OPEN
- No clear production status OPEN
- Revisions piling up OPEN
- Founder checking every video OPEN
- Nobody clearly responsible for QC OPEN
- Publishing becoming another task OPEN
- Too many people in too many threads OPEN
Where Opsency sits
Drag the gold handle to compare
Without OpsencyWith Opsency
Left: every question, file and revision runs through the founder. Right: work flows between client and editors through Opsency, and the founder stays out of the threads.
What Opsency handles
The whole backend of a client account.
You close the client. We take responsibility for everything that has to happen behind them for content to ship on time and on brief.
Editor & Team Management
Brief editors, answer their questions, manage revisions and keep production moving without pulling you in.
Content Tracking
Maintain the tracker: video names, content types, dates, statuses, script links, assets and everything production needs to reference.
Drive & Asset Management
Organize client folders, raw assets, scripts, project files and final deliverables so anyone can find anything.
Quality Control
Review finished content against the client's requirements and flag anything that needs correcting before it goes out.
Publishing
Schedule and publish approved content in line with the content plan.
Communication
The operational communication layer between everyone involved in the account.
Client↔Agency Owner↔Opsency↔Editors
How the system works
One pipeline. Every client runs through it.
Each piece of content moves through the same eight stages. Opsency owns the handoffs between them, so nothing waits on the founder to push it forward.
Stage 01 / 08Owned by Opsency
Client requirements
Revisions loop back to production until the piece passes QC.
Why Opsency
What you get back.
The point isn't a list of tasks done. It's that the backend stops depending on you.
Your agency ownsThe client relationship
Opsency ownsThe backend execution
Less day-to-day coordination
Editor questions and status checks stop landing in your inbox.
One person responsible
A single accountable point for the backend of each account.
Clear production visibility
The tracker stays current, so you can see where everything stands.
Organized assets
Folders, scripts and deliverables in one structure that everyone follows.
Fewer missed revisions
Feedback is logged, assigned and followed through to completion.
Consistent QC
Every piece is checked against the brief before a client sees it.
Smoother communication
Clients, editors and you stop working across scattered threads.
Time for the agency
Your attention goes back to clients, sales and growth.
Pricing
Priced per client. Not per agency.
Your management cost scales with your agency. Add a client, add an Opsency account. No large fixed retainer sitting on top of your margins.
Monthly Opsency fee$600
One block per active client at $200/month. Add a client, add a block.
Per active client
$200per active client / month
Designed for up to 50 videos per active client per month.
- Client coordination
- Editor coordination
- Content tracking
- Google Drive organization
- Script & asset management
- Quality control
- Revision coordination
- Publishing
- Owner/team communication
High-volume or complex accounts can be scoped separately.
Book a Call →Who it's for
Built for agencies with clients to manage and too much backend to run themselves.
A good fit if you already have editors and clients, and the thing slowing you down is everything that happens between them.
FAQ
Questions agency owners ask.
Who is Opsency for?
Agencies that deliver content for multiple clients: content, social media, personal-brand, creative and short-form agencies. The buyer is usually the founder or whoever is responsible for operations.
What exactly do you manage?
The backend of each client account. That covers understanding requirements and visual style, briefing and coordinating editors, maintaining the content tracker and Google Drive, quality control, revision coordination, client feedback, and scheduling and publishing approved content.
Do you work with our existing editors?
Yes. Opsency is built to run your existing production team. We coordinate your editors; we don't replace them.
Do you communicate directly with our clients?
If you want us to. Some agencies prefer Opsency to handle day-to-day client communication as part of their team. Others keep all client contact with the owner and have us handle everything behind it. We agree on this before onboarding.
Do you edit videos yourself?
No. Opsency is an operations layer, not an editing agency. Your editors produce the content. We make sure it gets briefed, tracked, checked, revised and published.
How does the $200/client pricing work?
You pay $200 per month for each active client we manage. The package is designed for up to 50 videos per client per month. If you have three active clients, that's $600 a month.
What happens when we onboard a new client?
You add them as an active account. We gather their requirements and style preferences, set up their Drive structure and tracker, brief the editors and bring them into the pipeline.
What if one client has a much higher content volume?
Accounts that go well beyond 50 videos a month, or that are unusually complex, are scoped and priced separately. We'll discuss it on the call.
Can you work with our existing Google Drive and tracking systems?
Yes. We can work inside the systems you already use. If something isn't set up, we can help structure it.
How quickly can we get started?
It depends on how many accounts you're handing over and what access we need. Book a call and we'll agree on a start date and an onboarding plan for your first client.
Stop managing the backend.
Start managing the agency.
Give your team an operational layer built to keep client content moving.
Book a Call →